The way a business should be run!
“I placed an online order for my lunch ... once arriving to the store to pick it up, I was informed that the order never went through (not their fault, technology doesn't always work in our favor). Due to the delay, a brief negative interaction with an employee who had already put in their two week notice, and the overall situation ... the owner of the Lutz location, Tammy, made a great effort to resolve the situation. I will definitely be returning to this location and recommending it to all my friends and family.
I would also like to comment on how the owner was on the floor, with her employees, working with them as a team. I am thoroughly impressed!”