Terms & Conditions

Chicken Salad Chick Messaging Terms & Conditions

You agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from Chicken Salad Chick® and/or its affiliates, subsidiaries and related entities (“Chicken Salad Chick”), including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.

Message frequency will vary. Chicken Salad Chick reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Chicken Salad Chick also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Chicken Salad Chick, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
You also agree to our Chicken Salad Chick Privacy Policy.

Cancellation

Text the keyword STOP to our shortcode to cancel. After texting STOP to our shortcode you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Chicken Salad Chick and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Chicken Salad Chick through any other programs you have joined until you separately unsubscribe from those programs.

Help

Text the keyword HELP to our shortcode to return customer care contact information.

Customer Care

If you are experiencing any problems, please visit https://chickensaladchick.freshdesk.com/support/home and submit the form with details about your problem or your request for support, information@chickensaladchick.com

Contact

This message program is a service of Chicken Salad Chick, located at 2839 Paces Ferry Road SE Suite 500, Atlanta, Georgia 30339.

Indemnification

You agree to indemnify, defend and hold us harmless from and against any and all claims, demands, actions, costs, liabilities, losses and damages of any kind (including attorneys’ fees), resulting from: (i) your use of the Website and/or any Applications; (ii) your breach of any provision of the Terms of Use; (iii) the illegality, reliability, appropriateness, originality or copyright of any submission via the Website or any Application; and/or (iv) your intentional acts or omissions.

Disclaimer of warranties

Chicken Salad Chick hereby disclaims all representations and warranties of any kind, express or implied, including, without limitation, warranties of non-infringement, fitness for a particular purpose, or merchantability regarding your use of the website or the applications, and/or any information provided via the website and/or the applications, or the accuracy of results obtained through your use of the website, messaging services and/or the applications.

Limitation of liability

You are solely responsible for the selection, use, and suitability of the website, the applications, and the information provided via the website and the applications. Chicken Salad Chick shall not be liable to you or any third party for any direct, indirect, incidental, special, exemplary, punitive, consequential or any other damages in connection with the website, messaging services and/or the applications, including, but not limited to, loss of or damage to data or loss of or damage to information, or use of or inability to use third party websites or functionality, however caused, whether based on contract, tort, warranty, or other legal theory, even if chicken salad chick has been advised in advance of the possibility of such damages and/or could have reasonably foreseen such damages. Notwithstanding the above, regardless of whether any remedy set forth herein fails of its essential purpose or otherwise, Chicken Salad Chick’s total liability to you shall not exceed $50.

Governing law

The Terms of Use shall be governed by and construed and enforced in accordance with the laws of the State of Georgia, without regard to its conflicts of laws principles. All disputes arising out of or with respect to the Terms of Use shall be heard exclusively in the state and federal courts located in the State of Georgia, Cobb County and each of the parties hereto expressly consents and submits to the exclusive jurisdiction and venue of such courts. Some jurisdictions do not allow excluding or limiting implied warranties or certain liability, and/or have statutory consumer protection provisions which may supersede disclaimers and limitations. Therefore, these disclaimers and/or limitations may not apply to you if prohibited by law.

SMS Messaging Privacy Policy

This Messaging Program Privacy Policy explains how Chicken Salad Chick collects and uses information about you in relation to its text message marketing program (the “Messaging Service”).

Collection of Information

We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up for the Messaging Service. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.
We may also collect information about you using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, we will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your contact information if you contact us with questions about the Messaging Service or for customer service.

Use of Information

We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

Sharing of Information

We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:
 Service Providers. We may share your information with third parties to help us provide the Messaging Service to you.
From time to time, we may share aggregate or de-identified information about use of the Messaging Service and such aggregated or de-identified information may be shared with any third party, including advertisers, promotional partners, and sponsors.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no online activity can be guaranteed to be 100% secure. While we strive to protect your information against unauthorized use or disclosure, we cannot ensure or warrant the security of any information you provide. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of our text messages with any of the following replies: STOP, HELP. For additional opt-out information, please review our Terms.

Customer Care

If you are experiencing any problems, please visit https://chickensaladchick.freshdesk.com/support/home and submit the form with details about your problem or your request for support, information@chickensaladchick.com

Main Privacy Policy

By signing up to receive text messages from us, you also agree to our main Privacy Policy.